FAQs
[ultimate-faqs]
Where flooring conversations turn into flooring solutions
Google Rating
4.8 
Tenzin Nyima
23:12 08 Nov 17
Best flooring company in town! I have used them for the last couple years for most of my flooring renovation work, all of my clients love their wide range of product selection and the great quality of the products. You definitely get your money's worth and the service was great as well. Every project was delivered as promised on time. I would definitely recommend them for anyone looking to do any flooring renovation for their home.
Magda Mosquera
00:53 06 Dec 17
After the excellent work the did in my house installing the carpet, I will recommend them to anyone. Super punctual, good prices, very honest, excellent service, good quality of the products they offer. It was a totally positive experience.
Collin Merritt
20:50 19 Oct 17
Fantastic family service.We are only just beginning our hardwood install process, however thus far Home Flooring has provided fantastic service. We worked with over a dozen other flooring companies as we refined our decision on both hardwood and carpet. These folks have been helpful, accommodating and excellent communicators. We are looking forward to the completed work. Based on their service we are already in the process of buying carpet.
Veronica Leonard
23:11 04 Nov 17
After years of having rental properties carpeted using the big box stores we decided to have our home carpeted by Home Flooring. Wow! Were we happy with our decision! The gentlemen arrived right on time and worked 'till 9PM the first night so that they could get the entire house done the next day. Our house is a former show home, provided many carpeting challenges. Home Flooring's carpet layers were highly qualified professionals and installed the carpet without a flaw. I can't praise their work highly enough, suffice it to say, if I could find a way to give them six stars, I would.
Kelly Bouwman
18:06 26 Sep 17
You will never have to go to another flooring store again. Every aspect of our transaction with Home Flooring was wonderful. They are very knowledgeable, skilled, friendly, cost-effective, punctual, and overall just good people. I have dealt with Home Flooring on so many OK shins and have only positive things to say about them. Shop at Home Flooring and you will not be disappointed; they treat you just like you are part of their family.
Carly Hauck
23:52 22 Mar 18
We were really pleased with Home Flooring! We were referred by a contractor friend and Home Flooring was excellent to deal with. No pressure sales, but great service, trustworthy installers, fast responses, easily adapted to changes I made as well. We had our floors, Kitchen tile & fireplace done. Great pricing & selection. Everything was done as promised on time and within the quoted price. I would highly recommend to others!
Jonny Nikolic
01:44 23 Mar 18
SO Impressed with these guys! We had quotes from CDL Carpet and Floor and a few other places, and this small family company provided substantially better pricing and customer service. Their pricing for the same product was WAY better than their competitors, and they did a fantastic job on the install. The carpet is cat approved! Thanks guys!
Erick Greek
21:27 18 Mar 18
Beautifull and well organized show room.Amazing customer service, Very friendly and helpful staff.
Mohamed Mohammed
16:54 18 Jun 18
Somebody at mosque recommend and they do beautiful job. الحمد لله و الشكر لله
Carlos Torres
03:17 04 Jul 18
This company was exceptional for many reasons. Their customer service was professional and flexible. They were able to work under a tight timeline, offering an amazing price and various options for types of flooring. The quality of the installation was excellent. The staff were fantastic, a huge thank you to Memo and his team!!!
Brad Durdu
05:35 22 Sep 18
been doing renovations over 17 years. unbelievable service very knowledgeable staffexcellent quality of installation fairly priced
Ron Avery
22:30 22 Sep 18
Outstanding service from start to finish! We took a while to ultimately determine what we wanted, they were very patient and accommodating. When it came time to install, they pulled out all the stops to make it happen under a tight timelines. Thank you so much for this level of service, it is almost unheard of nowadays - you have reaffirmed that it still exists.
Ross W
02:04 10 Nov 18
Competitive price on really nice carpet. Friendly showroom staff and the sales guy that came to do the measure and install quote was helpful and responsive to questions. Install crew were fantastic, worked hard all day long and did a really good job of our install and stairs. Very positive experience and highly recommend this business and all their staff to anyone.
Vivian McC
23:22 05 Dec 18
Our floors are beautiful. Home flooring delivered and installed as promised. Competitive prices and excellent customer service from beginning to end.
Kim Wilson
00:38 05 Mar 19
HIghly recommend this company to purchase and install your flooring. It was a seemless process from start to finish. Murat and family were so incredible to deal with. Birol, our installer, is an absolute master at his trade. He was meticulous and incredibly hard working, kind and professional. 10 stars for this company.
Mila M
02:24 23 Apr 19
It was a great pleasure to work with Moe, who arranged the tile installation in our home for the kitchen and two bathrooms. The Job was done in superior quality for the fraction of a price, in time without any delays. Both my Dearest Husband and myself can't believe the before /after difference: now our home looks like from these luxurious magazine photos! It is tough to find a good installer and good service, I would definitely comeback to this shop , and recommend to my Friends and Family. Both Tile Installers Hassan and His sweet Son Mustafa did such a professional work. When one of the bathroom's is finished fully, I'll post pictures. Will come back to This great Store in a heartbeat:)
Mickey Sargent
16:01 19 Jun 19
Excellent and friendly customer service! Memo kept in contact every step of the way and provided answers to all our questions, even providing suggestions to save money. Everyone who works at the store is very easy going and always offered to help.The installers were not only extremely friendly and polite but performed excellent work and were very quick.Highly recommend Home Flooring Design Centre for any of your home flooring needs!
Brian van Vliet
21:47 24 Jun 19
The professionalism and knowledge of the folks at Home Flooring is unparalleled. I was looking for sound advice on how to best upgrade the flooring in my basement. I had been to two other flooring stores and both had the "we will do whatever you like" approach. Home flooring came to my home and offered multiple suggestions along with the pro's and cons of each. Their pricing was fantastic. The installers showed up in a timely manner. They were all courteous, meticulous and went the extra mile to ensure that the finished product exceeded expectations. These guys were fantastic. As a city realtor, I will have no hesitation in suggesting Home Flooring's services to both my peers and clients.
Wendy Coomber
00:46 12 Jul 19
My parents recently had their carpets replaced in their condo with vinyl plank. From the first time we stepped into the store to look at products we felt that they really cared about our business. Their quote was very reasonable compared to others and when the project was done, the actual cost came in well below the quote. The installer, Kamal and his wife were so professional and easy to deal with. My sister and I came into Calgary from Winnipeg and Victoria to assist our parents with the renovation and everyone was so accommodating. Kamal did such a beautiful job and he was such a perfectionist with his work. He would help my sister and I if we needed assistance to ensure that my parents came home to a fabulous new condo. Thanks again to Mo and Kamal for being so easy to deal with when you don't live in the same city to deal with issues. Highly recommend using this company.
Benjamin Kaczmarek
19:01 21 Aug 19
Thank you Mo, Veysi, & Bahar! The hardwood, tile, & installation flexibility exceeded expectations. Already looking forward to the next project!
Rene Lahey
15:14 30 Sep 19
These people were excellent in every way.Memo was super polite, sincere, knowledgeable, fast and priced right. Really nice trustworthy group! Family Run (but big enough for any job) Calgary based (Support Local) because we should!The installation group did a fantastic job under pretty tough circumstances in our basement but guess what, Success.I would recommend them to anyone.
Geoff Hyslop
20:20 16 Oct 19
I purchased high quality flooring from Home Flooring. I was dealing with Mo but the all of them are helpful at this family run business. The pricing was competitive and although I did not go with them for the actual installation Mo was kind enough to follow up to see if I liked the product. From start to finish the service is friendly and helpful. It is so rare to get quality customer service these days especially post sale but I got it from these guys. Highly recommend this company.
Beenish Azhar
16:23 05 Nov 19
What a great experience dealing with this family owned businesses! Highly recommended for your flooring projects!
Jay
07:36 14 Apr 20
Ive waited about a year now to give my review. I did my whole house floors, carpet upstairs , 3 rooms, hallways, stairs, and living room, and I got some very nice vinyl plank flooring on the whole main floor. They also installed floorboards and did a backsplash in my kitchen. They sent 2 separate contractors for each floor job, and another for the backsplash. My experience with the Carpet guy was awesome! , they came back and did my baseboards as well and really did an amazing job. The planks however started out poorly. We had a drop in our floor from where carpet was met with some old linoleum. I was told at my appraisal that it would be no problem and they would level it out the same. The first contractors however did not properly level the floor and left me a very noticeable dip between rooms. I was horrified and called Yaz to complain. He was at my house the next day and told me he would fix it. To his credit the next day a whole new crew was there and they did a great job overall making a huge improvement. There is now just the slightest of crease in the floor if you really paid attention to that one spot but I was relieved at the improvement and let it stand. I am giving these guys a 5 star because its been a year later and not 1 defect in workmanship. Also, the customer service was very good. I have a lot of respect for Yaz and his family for showing care and professional service to me and my wife. They also did a backsplash in our kitchen and it turned out great as well. Thank you to your team! I won't hesitate to use your services in the future if the need arises. Jake
Zahra Abdelrazzak
01:56 15 Apr 20
The best of the best, they have the best customer service ever. They provide great prices, every efficient and professional. Every time we think of changing our floor, we contact Yuvauz and we get free quotes and best advise of which material to us. Thank you for your business and wishing you all the best.
Darren Smith
14:17 05 Jun 20
Great company to deal with! Product and pricing is far superior to any other flooring store in Calgary!Great service and friendly staff! Amazing we use them for every flooring job on our projects! Keep up the great work Moe!Team Allure
Liam Walsh
17:27 21 Oct 20
Home Flooring did a great job on our basement and stairs. They worked with our budget and were very reasonably priced. Mo was easy to deal with and the installers were efficient and nice.
Nader Bastani
03:33 25 Oct 20
What a fantastic family run business with great customer service from start to finish.Carpet looks excellent and the installers were friendly, courteous and thorough. I will be recommending them to anyone I know looking for flooring.
Adnan Mansoor
03:44 22 Nov 20
Home Floor Design is one of the best in Calgary. They professional, courteous, on-time on budget and do an amazing job at the right price. I searched and got quotes from 07 different flooring companies and HFD was almost 30% less. The quality of the craftsmanship was amazing. Two highly professional guys did my entire 3700 sq feet house for carpet and engineered wood flooring in two and a half days and a picture-perfect work. Above all, they provided me 10 rugs of the leftover carpet with all edges and everything for free with a smile. I cannot find enough words to praise this family-owned business and highly recommend to everyone. Do not waste your time and money elsewhere; go straight to Murad at HFD.
Ryan Wisener
17:07 12 Dec 20
They did a great job when they replaced out basement carpet with laminate, good customer service, very responsive.
Girls Stuff
17:52 13 Dec 20
After disappointing experiences at End of the Roll and Home Depot, Moe at Home Flooring was a breath of fresh air. Very helpful, gave me lots of samples to take home (even though it was a small job). Very happy with my experience and will be coming back for our larger reno needs next year!
Jaclyn Costley
18:16 19 Jan 21
I have had 2 seperate and different experiences with Home Flooring - both great but worth mentioning!1. They refinished the main floor original hardwood (1970s) and filled in with matching wood in the kitchen (sourced through a prime contractor). The workmanship was fantastic. Minimal squeaks and seamless tie in of the new wood and old floor. It's so good people don't believe it isn't all original. Other contractors tried to push us against this (to ripping out and installing all new) as they thought there would be too different of a colour change. So glad we didn't do that. Additionally the finisher came back and made sure every spot was finished smooth and evenly (even a place I had scratched moving a dresser).2. Months later, I went in to the showroom to purchase small amounts of tile independently (not through a professional prime contractor) for a DIY bathroom Reno. I was treated great with no-nonsense service and better than retail pricing for a small amount of high-quality tile. This is after visiting several other tile stores (and was cheaper than budget tile stores like tile source and even home Depot etc). They also went above and beyond helping us find other supplies to help with our diy at cheaper pricing (products they didn't sell).Over all really happy with the service as well as the products we recieved and would highly recommend. For tile they had a great selection as well. Great family owned business and will return for the next project!
Andrea de angelis
18:58 30 Mar 21
Use them, they have a great deals and are offering a friendly costumer care. Ask for Murat. He knows what is talking about and will guide you to make the right choice
Paul Collins
22:08 07 Apr 21
These guys are crooks. They tell you to save on tax you can pay cash. Their prices are competitive but that were it ends. They promise you one product and install a different one. Their process is very cheap instead of nails they use glue. After a month the floor needed repairs and they would promise to come and fix it but they never came.
Saffa Ansari
23:05 05 Jul 21
Absolute garbage service. We came in a relatively empty store and watched three other customers get the service they needed before us, even though we came before. Don’t waste your time.
Matt Kay
04:26 10 Jun 21
They don't want business I guess, I messaged them twice and get no response.
Balpreet Saini
06:09 20 Feb 22
We are in the process of building a new home and had to pick out selections at Home Flooring. We were assisted by Murat who did a wonderful job helping us and not overwhelming us. He was patient, understood our vision and extremely informative. I would recommend visiting Home Flooring for any of your flooring needs.
Craig Oke
18:09 25 Feb 22
I used Home Flooring and Design Centre to complete a floor replacement in my home in February 2022. We dealt with Zee and he was great at his job, he was very professional and provided very quick responses. Zee completed the estimate and made sure I was completely satisfied for the duration of the installation project. I am very happy with the entire sales and installation experience. In my opinion Home Floor is the best flooring company in Calgary for price, quality product and installation. Look no further!
Stephen McDonald
23:40 03 Jan 22
Home Flooring and Design Centre has been our choice for flooring for the last 9 years for many jobs. Very competitive pricing and staff that cares. They carry a large variety of stock on hand for quick turn around times. We are super happy to work with a hard working local Calgary business.
J Rafuse
17:56 20 Sep 22
DESIGNERS: Bahar and family are knowledgeable and wonderful. Selection is varied, modern and elegant while being fresh and vibrant for those who are interested in customising their homes, but the elegant touches and resale stock is also of higher than normal quality. SKIP JULIAN TILE, I will be using this as my primary.
Saravana Moorthy
03:20 24 Jul 22
Limited collections but great selections/ options. Was helped by expert "Murat" for our carpet and tiles selection. Exceptional service and detailed explanations about their process of installation etc. Recommended place for carpets and tiles definitely
M K
21:11 31 Oct 22
Bilal helped us choose a carpet that would suit our home and needs.I've been doing business with him for over a decade and highly recommend him.Honest professional and highly knowledgeable!Thanks Bilal!
Amil Gader
00:56 10 Apr 23
Picked up tiles from Moe great prices very honest staff great displays wonderful selection very happy with my purchase
Lisa P
03:06 31 May 23
I know this store has amazing reviews but every time I tried to approach them, they would take days to get back to me. They do have the best pricing out there though so I'll def give them that + they have a lot of references but the customer service is lacking. I tried with 2 different salesrep and they would take days to respond to my inquiries. (I always had to follow up and hope for the best) I ended up taking my business somewhere else.
Gary Pede
15:06 17 Jun 23
From consulting with Memo at the design centre who was extremely helpful and patient with us deciding on the luxury wood vinyl flooring, to Mehmet and his installation crew who completed the job in the time frame promised and the quality of installation not to mention clean up, I highly recommend you visiting their show room. The cost of materials and labour was within our budget and the craftmanship totally transformed our main floor living area beyond our expectations. Great job, wonderful staff worthy of a 5 star review
S Rem
02:23 30 May 23
Beware when dealing with this Company. The carpet has been installed for months and I am still stepping on the extremely sharp nails on the installation strips. The type of carpet they recommended is inappropriate for the house - the nails protrude through the carpet and the carpet is too low for the height of the baseboards. The person who viewed the house should have recognised these issues and recommended a different type of carpet. During the installation process I phoned the salesperson about the nail issue and his response was to tell me not to walk close to the walls where the nails protrude. The nails also protrude on the stairs - the old nail strips should have been removed and the carpet installed with staples. Very unprofessional, rushed, and unfocused Company to work with. Extremely disappointed in the quality of carpet, installation, and advice.
Nancy Yung
00:02 13 Jul 23
Could not be happier with our experience with the Home Flooring team. From the owner to the sales rep down to the installers, they all delivered! We picked a patterned carpet and had reservations about how everything would line up and look. Their installer did an absolutely amazing job piecing it all together and making it seamless. We are especially pleased with the attention to detail on the staircase. Extremely reasonable pricing and really appreciated that everyone showed up on time. If we could give them six stars we would!
Dimitropulos Consulting
20:21 13 Jul 23
Just wanted to give a big heartfelt appreciation for the awesome service and experience I had. Seriously, from beginning to end, everything was beyond my expectations, and I couldn't be happier with the results. :-)The install guys were skilled and very respectful of my space too. They worked like machines, making sure every little detail was perfect. The craftsmanship was top-notch!I've received so many compliments on my walnut floors, and I happily recommend your company to anyone in need of flooring!
Kathryn Pisko-Dubienski
02:06 05 Oct 23
This is a fabulous family-run business that has the most incredible customer service you will ever experience! We have been so well taken care of by Murat & Behar and they have offered us fabulous and very quick solutions to a couple issues we had with our install. This is our second time getting our flooring through their company and we will absolutely be back next time too! Thanks so much for taking such great care of us!
Derek DD
23:12 25 Oct 23
We've worked with the team at home flooring on both in Calgary and long distance projects. We're consistently happy with the service, pricing and quality. We have used them for tile, hardwood, and carpet. Great selection and the installers are great to work with too.
Gail Cepuran
19:14 14 Nov 23
We could not be happier with the service from Murat and all the staff at Crowfoot location! We had old carpet removed and new carpet laid, and all the old carpet was removed from our property on day 1. New carpet was laid and looks great. We had dark stained hardwood in 2 rooms and had new hardwood installed in another room. Val did a fantastic job stripping the old colour and staining all 3 rooms a light matching colour. Val took his time applying new sample colours and we were able to make a final choice. Val never rushed us to decide and patiently tried numerous colours till we had the right one. The finished product is perfect, the floor is so smooth it feels like one sheet. All at very competitive price! Definitely 5 stars!
Hubert Beck
16:42 31 Jan 24
After wasting money on cheap flooring on Black Friday sales at home depot and Lowes ( it all cracked up ) I had to replace it all , 3-4 mm vinyl plank flooring is too thin. We went to most all the flooring places in the NW , Memo Uran was the best , we were able to get a good price on some 7mm vinyl plank flooring , Memo helped us with our budget because after all we just did it all a few months ago . I would suggest anyone in the area drop by Home Flooring we found them very helpful , they even dropped it off because my foot was broken , Great flooring Great price and the floor looks just great . GO SEE MEMO URAN
Alex & Melanie Strid
21:39 02 Feb 24
We got new laminate flooring for our renovation project. They had lots of selection and we found something we loved. The service they provided was excellent, and they had great pricing as well.
Moe S
01:48 27 Feb 24
Great company to deal with. I have worked with Home flooring for many years, they stand behind their work and provide quality always. We recommend home flooring for all your flooring needs.
Aura29 Design Studio
16:43 07 Mar 24
We're thoroughly impressed by the exceptional customer service provided by Home Flooring! The staff's extensive knowledge and keen eye for design are remarkable. They excel at offering alternative selections when time constraints arise, ensuring our projects stay on track. Home Flooring has become our go-to destination for all our home flooring needs – truly a one-stop shop!
William Julian
17:45 13 Mar 24
Not sure about all the high reviews. Very nice people to deal with. High quality materials available. Decent prices. But absolutely terrible installers! They left us with dozens of large spaces between panels. Looked terrible. Had to come back about 4 or 5 times. Finally got it barely acceptable but can't believe they thought it was acceptable to leave a job looking like that. Wish I had taken pictures. I'll be going elsewhere in the future.
Zenaida Deguzman
17:08 08 May 24
I'm very happy. They did is excellent. Especially to Yavuz I can't thank enough to him. His guys is absolutely did a good job.I will recommended to all people looking good company HOME FLOORING DESIGN CENTRE is the Best and cheaper, too.Thank you again YUZZenaida
Susan Robichaud
20:19 11 May 24
Almost two years ago, we had our entire main floor redone in wide plank hardwood. One of the boards popped up a bit and there were squeaks in the hallway, that likely were the result of the subfloor not being nailed down tightly enough. Even after all this time had passed, Home Flooring ordered us in new wood, replaced the board that had lifted and got rid of all the squeaks in our hallway. I had pulled out our fridge and scratched the hardwood; Tarek (sp) even fixed that! When we need our upstairs flooring replaced, we will definitely go with Home Flooring. Lovely people to deal with and great service! Can't say enough positive things!
Tia Maria Melnechenko
17:30 27 Jun 24
I am SOOO happy with Moe and Home Flooring.All of their staff are so pleasant to talk to on the phone, and their trades are respectful, helpful and do their job EXTREMELY WELL. I was concerned that the hardwood repair (from a leaky dishwasher) would be noticeable. YOU CAN'T EVEN TELL!!!My contact, Moe, dealt with all my incessant questions kindly and professionally, even when I made no sense whatsoever. Their competitive pricing is just the icing on the cake.I would ABSOLUTELY recommend Moe and Home Flooring for any of your flooring needs. I will be contacting them again for new carpets.
Sean Leach
19:24 28 Aug 24
We Hired Home Flooring Design Centre to supply and install Vinyl flooring for one of our customers. They were easy to deal with, affordable and the installation was on point and done on time! I would not hesitate to use them again going forward. Thank You!!!
